Refund Policy

Last Updated: 01st May, 2025

At PixiGenie.com, your satisfaction is important to us. If you are not entirely satisfied with your purchase, we're here to help.

All payments are secured by Paddle. The user may request a refund no longer than 5-7 business days after the first transaction of subscription and credit the amount to the customer's bank account. We guarantee a full refund of the subscription and trial purchased on the PixiGenie website.

1. Eligibility for Refunds

We offer full refunds under the following conditions:

You contact us within 7 days of purchase.

The product or service purchased is not working as described, or you are experiencing technical issues that we are unable to resolve.

You have not excessively used or exploited the service prior to requesting a refund.

Refunds will not be granted:

If more than 7 days have passed since the purchase.

For reasons such as “change of mind” or "not needed anymore."

If there is evidence of misuse, abuse, or violation of our Terms of Use.

2. How to Request a Refund

To request a refund, please email us at: designmazaofficial@gmail.com

Include the following details: Your full name, Email used during purchase, Order ID or transaction number, Reason for the refund request

We aim to process all refund requests within 5-7 business days after reviewing your case.

3. Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us at:

Website: https://pixigenie.com

Email: designmazaofficial@gmail.com

PixiGenie is your magical photo editing partner for restoring your old memories, removing backgrounds, enhancing images or editing photos. PixiGenie makes it all happen in just one click.

PRODUCTS

Restore Photo

Background Remover

Convert Black & White

Photo Editor

COMPANY

About

Contact

Blogs

Pricing

USEFUL

FAQs

Refund Policy